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Shipping and Terms Policies

​Shipping Policy

1. Shipping Timeline:

  • Orders are processed within 1-3 business days.

  • Shipping timelines vary based on the product and location but typically range from 5-10 business days for standard delivery.

2. Shipping Costs:

  • Shipping costs are calculated at checkout based on the product's weight, size, and destination.

  • Free shipping is available for orders over $150 within the continental United States.

3. International Shipping:

  • International shipping is available to select countries. Additional fees, customs duties, or taxes may apply and are the responsibility of the customer.

4. Tracking:

  • Once an order is shipped, customers will receive a tracking number via email.

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Return Policy

1. Eligibility for Returns:

  • Products may be returned within 30 days of receipt if they are unused, unopened, and in their original packaging.

  • Personalized or customized products are non-refundable.

2. Return Process:

  • To initiate a return, contact us at support@mshwellness.com with your order number and reason for the return.

  • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).

3. Refunds:

  • Refunds will be processed within 5-7 business days of receiving the returned item.

  • Refunds will be issued to the original payment method.

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Terms and Conditions

1. General:

  • By using our website and placing an order, you agree to our policies, terms, and conditions.

2. Product Descriptions:

  • We strive to provide accurate descriptions and images of our products. However, slight variations may occur.

3. Payment:

  • Payments are processed securely through our payment gateway. We accept major credit cards, PayPal, and other payment methods as listed on our checkout page.

4. Liability:

  • MSH Wellness is not liable for damages caused by improper use of our products.

  • Products are not intended to replace medical advice or treatment. Please consult a healthcare provider for any health concerns.

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Privacy Policy

1. Data Collection:

  • We collect personal information to process orders, improve our services, and communicate with customers.

2. Data Protection:

  • Customer data is securely stored and will not be shared with third parties without consent.

3. Communication:

  • By placing an order, you agree to receive order updates and promotional emails. You can opt out of promotional emails at any time.

       Customer Support

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For any inquiries, please contact us:

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